We respect and value your privacy. This privacy policy outlines how we collect, use, store and protect your personal information when you visit or make a purchase from our website.
When you visit or make a purchase from our website, we may collect the following types of information:
- Personal Information: This includes your name, email address, shipping and billing address, phone number, payment information and other details you provide while placing an order.
- Browsing Information: We collect information about your device, browser type, IP address, and browsing behaviour on our site through cookies and similar technologies.
- Transactional Information: Details of your purchases, order history and communication with our customer service team.
We use the information collected in the following ways:
- To Process Orders: We use your personal information to process and fulfil your orders, including payment processing, shipping, and providing order updates.
- To Improve Our services: We analyse your browsing and purchasing patterns to improve our product offerings, website functionality and overall user experience.
- For Marketing Purposes: With your consent, we may use your email address to send you promotional offers, new product launches and other updates related to our store.
- To comply with legal obligations: We may be required to use your information to comply with applicable laws, regulations, and legal processes.
Sharing Your Information
We do not sell, trade or rent your personal information to third parties. However, we may share your information with trusted third parties in the following situations:
- Service Providers: We work with third-party companies that assist us in operating our website, processing payments, and shipping orders (e.g., payment processors, shipping carriers).
- Legal Compliance: We may disclose your information if required by law or to protect our rights, property, or safety, as well as the rights, property, or safety of our customers or others.
Data Security
We take data security seriously and have implemented appropriate measures to protect your personal information from unauthorized access, disclosure, alteration or destruction. Our website uses secure encryption (SSL) technology to ensure that your sensitive information, such as payment details, is transmitted securely.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand how you interact with our site, remember your preferences, and provide personalized content and ads. You can choose to disable cookies through your browser settings.
You have the right to:
- Access Your Data: Request a copy of the personal information we hold about you.
- Update Your Data: correct any mistakes in your personal information.
- Delete Your Data: Request that we delete your personal information, subject to legal obligations.
- Opt-Out of Marketing: Unsubscribe from marketing emails by following the unsubscribe link in the emails we send you.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of these external sites. We encourage you to review the privacy policies of any websites you visit.
Changes to Our Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any updates will be posted on this page with the “Last Updated” date at the top.
